Concern for quality and order

Concern for order and quality is the desire to see things done logically, clearly and well; it takes various forms: Monitoring and checking work or information, insisting on the clarity of roles and duties, setting up and maintaining information systems.


To what extent does the person pay attention to details and organize them?

1. Checks his or her own work and takes an interest in the overall quality of work in the unit: Tends to the quality of the information, services and systems at the level of her or his own personal work. Pays attention to the quality of work throughout the unit (ex. proofreading, data entry, client information, cable connections).
2. Monitors the general quality of the work and recommends improvements as his or her responsibilities allow: Ensures that procedures are followed and keeps clear, detailed records. Suggests improvements in other areas (ex. number of files processed, number of customers served to satisfaction).
3. Monitors systems, projects or information: Monitors the progress of a project or the efficiency of a system. Analyses data, pinpoints weaknesses or missing data, and seeks out information to maintain or even improve organization and priorities (ex. obtains progress reports from workers and team leaders).
4. Designs systems on his or her own: Tries to improve the quality of data and services by designing complex tools such as flow charts and engineering plans.